Resolved -
After further monitoring, this incident is considered resolved. Workato's API Platform service has been restored to full functionality. Users of the API Platform service are requested to retry any requests that may have failed during this period. If you continue to experience any issues, please contact Workato Support at support.workato.com.
Sep 27, 17:47 PDT
Monitoring -
We have deployed a fix to resolve the issue and are continuing to monitor API Platform performance.
Sep 27, 16:59 PDT
Identified -
We have identified the issue and are investigating a fix. We will provide additional information as soon as it becomes available.
Sep 27, 16:23 PDT
Update -
We are continuing to investigate the issue. We will provide additional information as soon as it becomes available.
Sep 27, 15:44 PDT
Investigating -
We are currently investigating an incident affecting the Workato API Platform. Customers might experience 504 Gateway Timeout errors when processing API Platform requests. We will provide additional information as soon as it becomes available.
Sep 27, 15:03 PDT