All Systems Operational
Uptime over the past 90 days. View historical uptime.
Website Operational
90 days ago
100.0 % uptime
Today
Recipe job processing Operational
90 days ago
100.0 % uptime
Today
On-premise connectivity Operational
90 days ago
100.0 % uptime
Today
Webhook ingestion Operational
90 days ago
100.0 % uptime
Today
Email notifications ? Operational
90 days ago
100.0 % uptime
Today
API gateway Operational
90 days ago
99.94 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Uptime
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Past Incidents
Nov 19, 2019

No incidents reported today.

Nov 18, 2019

No incidents reported.

Nov 17, 2019

No incidents reported.

Nov 16, 2019

No incidents reported.

Nov 15, 2019
Maintenance - package operations - no downtime
Completed - The scheduled maintenance has been completed.
Nov 15, 11:15 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 10:45 PST
Scheduled - We will be making a change in package import/export processing. This is a queueing change to improve the performance and reliability of these operatons. We expect the customer-visible effect of this change to be minimal during the maintenance window, with only package operations initiated during a short part of that window seeing up to a minute of delay in processing.
Nov 15, 10:30 PST
Nov 14, 2019

No incidents reported.

Nov 13, 2019

No incidents reported.

Nov 12, 2019

No incidents reported.

Nov 11, 2019

No incidents reported.

Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019
Interruption in job and API processing
Resolved - Platform wide performance has remained normal, we are resolving the incident at this time. We apologize and encourage customers with questions to please contact us at https://support.workato.com.
Nov 8, 17:45 PST
Monitoring - We were alerted to a momentary interruption in recipe job and API request processing at approximately 16:20 PST. The root cause was an unexpected restart of a database server. Worker processes restarted and processing recovered within about a minute of the event. However, some recipe jobs and API requests may have failed during that interval.

We are monitoring the affected services and contacting our database provider for root cause analysis.
Nov 8, 16:36 PST
Nov 7, 2019

No incidents reported.

Nov 6, 2019
Delays in package import/export and recipeOps
Resolved - Procesing of these background tasks is back to normal, resolving this incident. Please contact us via the support channels if you experience any issues.
Nov 6, 15:25 PST
Update - All affected queues have recovered. We are continuing to monitor for any abnormal backlogs.
Nov 6, 14:27 PST
Update - We are continuing to monitor for any further issues.
Nov 6, 14:16 PST
Monitoring - Package operations are no longer delayed. However we also detected delays in processing of recipe ops events, which are also decreasing but not yet zero. We are continuing to monitor the queues and working to resolve this.
Nov 6, 14:15 PST
Identified - We have identified the problem and made a change to unblock the stuck package tasks. There should be no more delays in package tasks at this time.
Nov 6, 13:58 PST
Investigating - We are seeing delays in the processing of package imports/exports.
Nov 6, 13:37 PST
Nov 5, 2019

No incidents reported.

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