All Systems Operational

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Status Page for Workato Americas

Check status of other Workato regions:
- Workato EMEA
- Workato Asia
- Workato Japan
- Workato ANZ
- Workato IL

If you're a Virtual Private Workato (VPW) customer, refer to the VPW Status Page URL provided to you for detailed information on the status of your instances.

Uptime over the past 90 days. View historical uptime.
Workato Agentic Operational
90 days ago
99.94 % uptime
Today
Agent Studio Operational
90 days ago
99.84 % uptime
Today
Agentic Runtime Operational
90 days ago
100.0 % uptime
Today
Enterprise MCP Operational
90 days ago
100.0 % uptime
Today
Workato Orchestrate Operational
90 days ago
100.0 % uptime
Today
Workspace UI Operational
90 days ago
100.0 % uptime
Today
Workspace Administration Operational
90 days ago
100.0 % uptime
Today
Job execution Operational
90 days ago
100.0 % uptime
Today
Triggers Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Connectors Operational
90 days ago
100.0 % uptime
Today
On-premise connectivity Operational
90 days ago
100.0 % uptime
Today
Connector SDK Operational
90 days ago
100.0 % uptime
Today
API Gateway Operational
90 days ago
100.0 % uptime
Today
API Proxy Operational
90 days ago
100.0 % uptime
Today
Event Streams Operational
90 days ago
100.0 % uptime
Today
Workbot Operational
90 days ago
100.0 % uptime
Today
Workflow Apps Operational
90 days ago
100.0 % uptime
Today
Data Pipelines Operational
90 days ago
100.0 % uptime
Today
Workato Developer API Operational
90 days ago
100.0 % uptime
Today
Embedded Developer API Operational
90 days ago
100.0 % uptime
Today
Workato GO Operational
90 days ago
99.85 % uptime
Today
AgentX Support Operational
90 days ago
100.0 % uptime
Today
Chatbot Operational
90 days ago
100.0 % uptime
Today
Support Site Search Operational
90 days ago
100.0 % uptime
Today
Support and Documentation Operational
Docs Operational
Support Chat Operational
AssistIQ Operational
Email Notifications Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 19, 2026

No incidents reported today.

May 18, 2026
Degraded performance for Deployments, RLCM, and the Developer API MCP
Resolved - After further monitoring, this issue is now considered resolved. Customers should now be able to use Deployments, RLCM, and the Developer API MCP and may retry any failed operations as needed. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.
May 18, 11:06 PDT
Monitoring - We have deployed a fix for the issue and are monitoring the platform as it recovers.
May 18, 10:55 PDT
Update - We are continuing to work on a fix for the issue and will provide additional updates as soon as they are available.
May 18, 10:45 PDT
Identified - We are currently investigating an issue affecting Deployments, Recipe Lifecycle Management (RLCM), and the Developer API MCP. Customers may observe a "No such file or directory" error when attempting to deploy recipes or RLCM manifests, or use tools from the Developer API MCP. We will share additional information as soon as it is available.
May 18, 09:03 PDT
May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026
Ongoing Issue
Resolved - On May 13, 2026, between approximately 09:55 AM and 10:45 AM UTC, the Workato platform experienced a degradation in its custom SDK service. Customers may have encountered errors in the Custom SDK and Snippets by Workato actions. Please contact Workato Support (https://support.workato.com) or your assigned CSM if you have any questions or require assistance regarding this event.
May 13, 00:55 PDT
May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026
Platform Service Disruption
Resolved - After further monitoring, this issue is now considered resolved. Customers should no longer see 500 errors when calling API Platform endpoints, recipe job failures, and Workbot for Slack/Teams being unresponsive. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.
May 8, 12:13 PDT
Update - We are continuing to monitor for any further issues.
May 8, 03:23 PDT
Update - We are continuing to monitor for any further issues.
May 8, 00:52 PDT
Monitoring - Starting May 8, 2026 at 1:59 AM UTC, customers may have encountered 500 errors when calling API Platform endpoints, recipe job failures, and Workbot for Slack/Teams being unresponsive. This is related to an ongoing incident with our underlying cloud infrastructure provider, AWS. We are actively monitoring the situation and will provide further updates shortly.
May 8, 00:14 PDT
May 7, 2026
Workato Go Service Disruption
Resolved - Workato Go access has been restored and knowledge base creation and retrieval are functioning as expected. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.
May 7, 21:23 PDT
Identified - We are continuing to investigate the issue affecting Workato Go, which is related to an ongoing incident with AWS. The following capabilities are currently impacted:

- Access to Workato Go is unavailable
- Knowledge base creation is impacted as ingestion services are currently down
- Knowledge base retrieval is unavailable; data from configured knowledge bases cannot be retrieved until this issue is resolved

We are actively monitoring the situation and will provide further updates.

Reference: AWS Service Health Dashboard – https://health.aws.amazon.com/health/status
May 7, 19:55 PDT
Update - We are continuing to investigate this issue.
May 7, 18:20 PDT
Investigating - We are currently investigating an issue affecting access to Workato Go. Some users may experience difficulties loading the application. Our team is actively working to restore full access and will provide updates as the situation develops.
May 7, 18:17 PDT
May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

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