All Systems Operational
Recipe runtime Operational
90 days ago
99.96 % uptime
Today
Recipe job execution Operational
90 days ago
99.92 % uptime
Today
On-premise connectivity Operational
90 days ago
100.0 % uptime
Today
API gateway Operational
90 days ago
99.92 % uptime
Today
Webhook ingestion Operational
90 days ago
100.0 % uptime
Today
Workbot Operational
90 days ago
100.0 % uptime
Today
Workbot for Slack Operational
90 days ago
100.0 % uptime
Today
Workbot for Teams Operational
90 days ago
100.0 % uptime
Today
Workbot for Workplace Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
99.97 % uptime
Today
Email notifications ? Operational
90 days ago
99.95 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Website
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Past Incidents
May 12, 2021

No incidents reported today.

May 11, 2021
Resolved - This incident has been resolved. Salesforce connectivity has remained normal, and the upstream incident has been resolved. Our logs have also remained free of these errors for the past 2+ hours.
May 11, 20:35 PDT
Monitoring - We are seeing recovery for the past hour or so. Still monitoring logs and metrics.
May 11, 18:59 PDT
Update - We are monitoring what appears to be the root cause at https://status.salesforce.com/generalmessages/697. The timeline roughly matches the time we started seeing this in our logs.
May 11, 16:20 PDT
Identified - We have detected sporadic failures in attempting to retrieve Platform Events with a message indicating "We are down for maintenance." being returned from Salesforce. This seems to be affecting a small number of customers so far.
May 11, 14:42 PDT
May 10, 2021

No incidents reported.

May 9, 2021

No incidents reported.

May 8, 2021

No incidents reported.

May 7, 2021
Resolved - The related Salesforce DNS issue is resolved, and we continue to see no more of these errors; Resolving this incident.
May 7, 13:25 PDT
Monitoring - Although the related Salesforce issue is still open, we are no longer seeing errors in our logs. We are continuing to monitor errors/metrics on this.
May 7, 13:11 PDT
Identified - There is a related Salesforce DNS incident at https://status.salesforce.com/generalmessages/693.

Also, at this point, we are not seeing any errors.
May 7, 12:54 PDT
Update - The error rate has decreased significantly but errors are still happening. We have engaged our cloud/DNS provider and are investigating this.
May 7, 12:38 PDT
Investigating - We are currently investigating this issue.
May 7, 12:03 PDT
May 6, 2021
Resolved - This incident has been resolved.
May 6, 12:26 PDT
Monitoring - We have traced the issue to an apparent incident on the API provider, which has in the meantime been corrected. We are monitoring error rates.
May 6, 11:59 PDT
Update - We are continuing to investigate this issue.
May 6, 11:44 PDT
Investigating - We are investigating an issue with our cloud hosting partner where specific DNS requests are failing. This leads to errors when making API requests to those domains.
May 6, 11:44 PDT
May 5, 2021

No incidents reported.

May 4, 2021
Resolved - This incident has been resolved.
May 4, 07:54 PDT
Monitoring - We have implemented a fix, monitoring logs/metrics for recovery.
May 4, 07:23 PDT
Update - We are continuing to work with our email provider towards a solution.
May 4, 06:12 PDT
Identified - We are working with our email provider to find a solution to the problem.
May 4, 05:13 PDT
Update - We are continuing to investigate this issue.
May 4, 04:25 PDT
Investigating - We have identified an issue with our email provider and we are working on it
May 4, 04:24 PDT
May 3, 2021

No incidents reported.

May 2, 2021

No incidents reported.

May 1, 2021

No incidents reported.

Apr 30, 2021

No incidents reported.

Apr 29, 2021
Resolved - Relevant have remained normal, we are resolving this incident.
Apr 29, 14:03 PDT
Monitoring - The underlying issue has been resolved, we are watching metrics.
Apr 29, 12:51 PDT
Update - We are continuing to work on a fix for this issue.
Apr 29, 11:25 PDT
Identified - Some jobs are either starting with a delay or taking longer than expected to continue after certain long-duration actions. We are rolling out a fix.
Apr 29, 09:32 PDT
Apr 28, 2021
Resolved - Job scheduling has remained normal, closing this incident.
Apr 28, 21:29 PDT
Monitoring - We've seen recovery across the board, and are monitoring relevant metrics.
Apr 28, 21:14 PDT
Identified - We have identified an issue with job execution and traced the cause to a problem with job scheduling. We have implemented a fix and are seeing recovery.
Apr 28, 20:27 PDT