Workato will conduct maintenance on its US-based infrastructure on Feb 01, 2025, as part of a planned follow-up maintenance activity from January 2025. This maintenance is necessary to ensure our systems' optimal performance, reliability, and security.
This maintenance activity will be performed during the following window:
February 01, 2025
Start time: Feb 01, 06:00 UTC/ Jan 31, 22:00 PST End time: Feb 01, 06:15 UTC/ Jan 31, 22:15 PST Total duration: 15 min
During maintenance activities, the platform will temporarily enter maintenance mode. No data loss is anticipated.
Completed -
The scheduled maintenance has been completed.
Jan 17, 22:15 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 22:00 PST
Update -
Our scheduled maintenance activity initially planned for January 11, 2025 has been postponed. During our preparations, we identified additional potential impacts that require further evaluation and mitigation, to ensure the reliability of your services during and after maintenance.
Updated Maintenance Details:
Start time: January 18, 06:00 UTC/ January 17, 22:00 PST End time: January 18, 06:15 UTC/ January 17, 22:15 PST Duration: 15 minutes
Updated Impact: API Platform (APIM): Recipes using long actions and asynchronous recipe function calls may experience job failures during the maintenance window.
We appreciate your understanding as we take these additional steps to minimize disruptions and deliver a seamless experience. If you have any questions or require assistance, please feel free to contact our Support team.
Thank you,
Workato Team
Jan 9, 08:54 PST
Scheduled -
Workato will conduct maintenance on its US-based infrastructure on Jan 11, 2025, as part of a planned January maintenance activity. This maintenance is necessary to ensure our systems' optimal performance, reliability, and security.
This maintenance activity will be performed during the following window:
January 11, 2025
Start time: Jan 11, 06:00 UTC/ Jan 10, 22:00 PST End time: Jan 11, 06:15 UTC/ Jan 10, 22:15 PST Total duration: 15 min
During maintenance activities, the platform will temporarily enter maintenance mode. No data loss is anticipated.
Resolved -
On January 16th, 2024, between approximately 10:30 AM and 08:48 PM UTC, Workato's API Platform experienced a degradation in the API Proxy service. Customers may have observed API Proxy endpoints failing with 401 errors. Request failures were also not displayed in API Platform logs. The issue has been resolved, and customers may repeat API requests as needed. However, requests that failed during the incident will not be displayed retroactively in API Platform logs. Please contact Workato Support (https://support.workato.com) or your assigned CSM if you have any questions or require assistance regarding this incident.
Jan 16, 02:30 PST