After further monitoring, this incident is now considered resolved. Recipe steps that use in-memory lookup table formulas should now return the correct results. Customers may need to rerun earlier jobs or take other remediating actions if required as the formula itself did not throw errors during the incident. If you continue to experience any issues, please contact Workato Support at support.workato.com.
Posted Mar 06, 2024 - 16:12 PST
Monitoring
Our team has released a fix to remediate the issue and is seeing improvement. We are continuing to monitor for any additional impact.
Posted Mar 06, 2024 - 15:59 PST
Identified
Customers may have observed recipe steps using in-memory lookup table formulas return null instead of the expected value. This may have led to runtime errors. We have identified the underlying cause of the issue and are investigating a fix. We will post additional information as soon as it is available.
Posted Mar 06, 2024 - 15:01 PST
This incident affected: Recipe runtime (Recipe job execution).