Database Connectors Connector Errors

Incident Report for Workato Americas

Resolved

After further monitoring, this issue is now considered resolved, and customers should no longer experience "502 Bad Gateway" errors. Failed jobs may be repeated as needed. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.

Posted Jan 29, 2026 - 08:59 PST

Monitoring

Our team has taken steps to remediate the issue and is seeing improvement. We are continuing to monitor the platform as it recovers.

Posted Jan 29, 2026 - 08:34 PST

Identified

We have identified an issue affecting our database connectors. Customers may observe database connector actions/triggers failing with the error message "502 Bad Gateway". We are actively working on remediation steps. We will share additional information as soon as it is available.

Posted Jan 29, 2026 - 06:17 PST

This incident affected: Workato Orchestrate (Connectors).