Issues with AI by Workato

Incident Report for Workato Americas

Resolved

This issue is now considered resolved. A fix has been deployed for the Analyze image action in the AI by Workato connector. Customers who encountered errors with this action may rerun failed jobs as needed. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.

Posted Oct 14, 2026 - 14:14 PDT

Identified

We have identified the underlying cause of the issue and are actively working on remediation.

Posted Oct 14, 2026 - 08:20 PDT

Investigating

We are investigating an issue impacting AI by Workato. Customers may encounter errors or recipe failures when using the "Analyse image" action. We will share additional information as soon as it is available.

Posted Oct 14, 2026 - 05:12 PDT

This incident affected: Workato Orchestrate (Connectors).