We continue to see improvement and backlogs being processed. We will continue to monitor for any further issues.
Posted Dec 06, 2023 - 03:51 PST
Monitoring
Our team has taken steps to remediate the incident and is seeing improvement. We are continuing to monitor for any additional impact.
Posted Dec 06, 2023 - 03:15 PST
Identified
We have identified the underlying cause of the incident and we are working to take remediating steps. We will provide more updates shortly.
Posted Dec 06, 2023 - 02:49 PST
Update
We are continuing to investigate the issue which is causing delays in processing API requests and recipe job execution. We will provide additional information as soon as it becomes available.
Posted Dec 06, 2023 - 00:26 PST
Investigating
We are currently investigating an incident affecting Workato API Platform recipes with lookup tables. Customers might experience delays processing API Platform requests. We will provide additional information as soon as it becomes available.
Posted Dec 05, 2023 - 22:32 PST
This incident affected: Recipe runtime (Recipe job execution, API gateway).