Workato Go Indexing Issues

Incident Report for Workato Americas

Resolved

After further monitoring, this issue is now considered resolved. Documents affected during the incident will be automatically indexed. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.

Posted Dec 21, 2025 - 03:42 PST

Monitoring

We have temporarily slowed down document indexing to stabilize search functionality while we implement a permanent fix. Existing documents will remain searchable. We will share additional information as soon as it is available.

Posted Dec 20, 2025 - 16:40 PST

Identified

We have identified the underlying cause of an issue impacting Workato Go's Search and Indexing. Customers may observe new documents not being indexed. We will share additional information as soon as it is available.

Posted Dec 20, 2025 - 08:15 PST

This incident affected: Workato GO.