Planned maintenance Jan 18, 2025

Scheduled Maintenance Report for Workato US

Completed

The scheduled maintenance has been completed.
Posted Jan 17, 2025 - 22:15 PST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 17, 2025 - 22:00 PST

Update

Our scheduled maintenance activity initially planned for January 11, 2025 has been postponed.
During our preparations, we identified additional potential impacts that require further evaluation and mitigation, to ensure the reliability of your services during and after maintenance.

Updated Maintenance Details:

Start time: January 18, 06:00 UTC/ January 17, 22:00 PST
End time: January 18, 06:15 UTC/ January 17, 22:15 PST
Duration: 15 minutes

Updated Impact:
API Platform (APIM): Recipes using long actions and asynchronous recipe function calls may experience job failures during the maintenance window.

Please refer to our documentation for a summary of the impact on different product areas.
https://docs.workato.com/notices/scheduled-maintenance-us.html.


We appreciate your understanding as we take these additional steps to minimize disruptions and deliver a seamless experience. If you have any questions or require assistance, please feel free to contact our Support team.

Thank you,

Workato Team
Posted Jan 09, 2025 - 08:54 PST

Scheduled

Workato will conduct maintenance on its US-based infrastructure on Jan 11, 2025, as part of a planned January maintenance activity. This maintenance is necessary to ensure our systems' optimal performance, reliability, and security.


This maintenance activity will be performed during the following window:

January 11, 2025

Start time: Jan 11, 06:00 UTC/ Jan 10, 22:00 PST
End time: Jan 11, 06:15 UTC/ Jan 10, 22:15 PST
Total duration: 15 min

During maintenance activities, the platform will temporarily enter maintenance mode. No data loss is anticipated.


Please refer to our documentation for a summary of the impact on different product areas.
https://docs.workato.com/notices/scheduled-maintenance-us.html.


If you have any questions, please contact our support team at https://support.workato.com/


Workato Team
Posted Dec 17, 2024 - 15:20 PST
This scheduled maintenance affected: Recipe runtime (Recipe job execution, API gateway) and Workbot (Workbot for Slack, Workbot for Teams, Workbot for Workplace).