Webhook Processing Delays

Incident Report for Workato US

Resolved

On January 24th, 2024, between approximately 09:09 AM and 09:34 PM PST, the Workato platform experienced a degradation in webhook processing. Customers may have observed delays in job processing for recipes that use real-time triggers, while recipes using Workbot for Slack triggers may have experienced an "Expired Trigger ID" error message in recipe actions. Please contact Workato Support (https://support.workato.com) or your assigned CSM if you have any questions or require assistance regarding this event.

Posted Jan 24, 2025 - 10:00 PST