RecipeOps by Workato Connector Performance Degradation

Incident Report for Workato US

Resolved

After further monitoring, we can confirm that the issue affecting the Recipe Ops connector's Search Jobs action has been resolved. The action is now functioning normally. Please contact Workato Support at support.workato.com if you continue to experience issues or have any questions regarding this event.
Posted Oct 27, 2025 - 20:13 PDT

Monitoring

We have taken remediation steps, and the issue appears to be resolved. We are continuing to monitor to ensure stability.
Posted Oct 27, 2025 - 19:58 PDT

Update

We are continuing to work on the fix for this issue.
Posted Oct 27, 2025 - 19:37 PDT

Identified

We have identified the underlying cause of the issue and are working to take remediating steps. We will provide more updates shortly.
Posted Oct 27, 2025 - 18:56 PDT

Investigating

We are currently investigating an issue affecting the Recipe Ops connector's Search Jobs action. Customers may experience the action failing with the error message "Got status 504". We will provide additional information as soon as it is available.
Posted Oct 27, 2025 - 18:01 PDT