Recipes using the QuickBooks Online connector continue to encounter errors. This continues to track the external service provider's ongoing API degradation, and the provider has reported that a fix is in deployment on their side.
We will keep this incident open and continue monitoring until connector error rates return to normal levels.
Posted Sep 01, 2026 - 18:40 PDT
Monitoring
Our team has taken steps to remediate the issue and is seeing improvement. We are continuing to monitor the platform as it recovers.
Posted Sep 01, 2026 - 15:58 PDT
Identified
We have identified the underlying cause of the issue and are actively working on remediation. Workato's QuickBooks Online connector is experiencing issues owing to the external service provider's API degradation.
Posted Sep 01, 2026 - 15:11 PDT
Investigating
We are currently investigating issues related to Workato's QuickBooks Online connector. Customers may observe errors in QuickBooks Online actions, while triggers may experience delays in job creation. We will share additional information as soon as it is available.