Failed jobs due to "Internal error"

Incident Report for Workato US

Resolved

After further monitoring, this incident is now considered resolved. Any jobs that failed due to an 'internal error' may be repeated as needed. If you continue to experience any issues, please contact Workato Support at support.workato.com.
Posted Apr 28, 2025 - 04:21 PDT

Monitoring

Our team has taken steps to remediate the incident and is seeing improvement. We are continuing to monitor for any additional impact.
Posted Apr 28, 2025 - 03:19 PDT

Identified

We have identified the underlying cause of the incident and we are working to take remediating steps. We will provide more updates shortly.
Posted Apr 28, 2025 - 02:38 PDT

Investigating

We are currently investigating an incident affecting our platform. We will provide additional information on all affected components as soon as it becomes available.
Posted Apr 28, 2025 - 01:59 PDT
This incident affected: Recipe runtime (Recipe job execution).