After further monitoring, this incident is now considered resolved. Database connector performance has been restored, and long-running database actions should now execute as expected. Any jobs that experienced performance degradation should be completed successfully. If you continue to experience any issues, please contact Workato Support at support.workato.com.
Posted Mar 07, 2025 - 13:15 PST
Monitoring
We have taken steps to remediate the issue and are seeing improvement. We are continuing to monitor for any additional impact.
Posted Mar 07, 2025 - 12:52 PST
Identified
We have identified the underlying cause of the performance degradation and are working to take remediating steps.
Posted Mar 07, 2025 - 12:31 PST
Investigating
We are currently investigating a performance degradation affecting database connectors, such as Microsoft SQL Server or Snowflake, using a cloud connection. Connections to databases using an OPA are not affected. Actions may take longer than normal to execute. We will continue to investigate and provide additional information as soon as it is available.
Posted Mar 07, 2025 - 12:06 PST
This incident affected: Recipe runtime (Recipe job execution).