Failed jobs due to "Internal error"

Incident Report for Workato US

Resolved

On April 6th, 2025, between approximately 3:39 AM and 3:41 AM UTC, the Workato platform experienced degradation in job processing. During this time interval, customers may have observed job failures with internal errors. The issue has been resolved, and the Workato platform has been restored to full functionality. Any jobs that failed during this incident may be repeated if required.

Please contact Workato Support at https://support.workato.com or your assigned CSM if you have any questions or require assistance regarding this incident.

Posted 1 month ago. Apr 05, 2025 - 20:39 PDT