After further monitoring, this issue is now considered resolved. Customers should no longer see 500 errors when calling API Platform endpoints, recipe job failures, and Workbot for Slack/Teams being unresponsive. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.
Posted May 08, 2026 - 12:13 PDT
Update
We are continuing to monitor for any further issues.
Posted May 08, 2026 - 03:23 PDT
Update
We are continuing to monitor for any further issues.
Posted May 08, 2026 - 00:52 PDT
Monitoring
Starting May 8, 2026 at 1:59 AM UTC, customers may have encountered 500 errors when calling API Platform endpoints, recipe job failures, and Workbot for Slack/Teams being unresponsive. This is related to an ongoing incident with our underlying cloud infrastructure provider, AWS. We are actively monitoring the situation and will provide further updates shortly.
Posted May 08, 2026 - 00:14 PDT
This incident affected: Workato Orchestrate (Job execution, API Gateway).