Collaborator Role Issues
Update - We are continuing to investigate the issue and will provide additional information as soon as it is available.
Jul 10, 2025 - 15:58 PDT
Investigating - We are currently investigating an issue affecting role based access. Users may find Collaborator roles being reset to the out-of-box Operator or Analyst role. Customers using SAML along with SAML Role sync may disable Role sync and update collaborator roles manually. We will continue to share additional information as it becomes available.
Jul 10, 2025 - 14:54 PDT

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Status Page of the Workato US Region

Check status of other Workato regions:
- Workato EU (Europe Region)
- Workato SG (Singapore Region)
- Workato JP (Japan Region)
- Workato AU (Australia Region)

Uptime over the past 90 days. View historical uptime.
Recipe runtime Operational
90 days ago
100.0 % uptime
Today
Recipe job execution ? Operational
90 days ago
100.0 % uptime
Today
On-premise connectivity Operational
90 days ago
100.0 % uptime
Today
API gateway Operational
90 days ago
100.0 % uptime
Today
Webhook ingestion Operational
90 days ago
100.0 % uptime
Today
Workbot Operational
90 days ago
100.0 % uptime
Today
Workbot for Slack Operational
90 days ago
100.0 % uptime
Today
Workbot for Teams Operational
90 days ago
100.0 % uptime
Today
Workbot for Workplace Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Email notifications ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 10, 2025
Increased 429 errors for Embedded API
Resolved - After further monitoring, this issue is now considered resolved and customers should no longer experience 429 errors when interacting with the Embedded Partner Platform APIs. If you continue to experience any issues, please contact Workato Support at support.workato.com.
Jul 10, 13:28 PDT
Monitoring - Our team has taken steps to remediate the issue and is seeing improvement. We are continuing to monitor the platform as it recovers.
Jul 10, 13:07 PDT
Identified - Customers using Workato's Embedded Partner Platform APIs may be experiencing an increased rate of "429 Too Many Requests" errors. We have identified the issue and are working on a fix. We will share updates as soon as they are available.
Jul 10, 11:37 PDT
Jul 9, 2025

No incidents reported.

Jul 8, 2025
Job Processing Degradation
Resolved - On July 8th, 2025, between approximately 10:18 PM and 10:21 PM UTC, the Workato platform experienced degradation in job processing. During this time interval, customers may have observed job failures with internal errors. The issue has been resolved, and any jobs that failed during this interval may be repeated as required. Please contact Workato Support at https://support.workato.com or your assigned CSM if you have any questions or require assistance regarding this event.
Jul 8, 15:31 PDT
Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025
API Platform Performance Degradation
Resolved - On July 3, 2025, between approximately 02:57 AM - 03:02 AM UTC, the Workato API platform experienced a performance degradation. Customers may have observed APIM requests returning 503 or 401 errors. The issue has since been mitigated.

Please contact Workato Support (https://support.workato.com) or your assigned CSM if you have any questions or require assistance regarding this event.
Jul 2, 19:57 PDT
Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

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