All Systems Operational

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Status Page of the Workato US Region

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Recipe runtime Operational
90 days ago
99.99 % uptime
Today
Recipe job execution ? Operational
90 days ago
100.0 % uptime
Today
On-premise connectivity Operational
90 days ago
100.0 % uptime
Today
API gateway Operational
90 days ago
99.98 % uptime
Today
Webhook ingestion Operational
90 days ago
100.0 % uptime
Today
Workbot Operational
90 days ago
100.0 % uptime
Today
Workbot for Slack Operational
90 days ago
100.0 % uptime
Today
Workbot for Teams Operational
90 days ago
100.0 % uptime
Today
Workbot for Workplace Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Email notifications ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Nov 8, 2025

No incidents reported today.

Nov 7, 2025

No incidents reported.

Nov 6, 2025
Resolved - We identified an issue affecting the Agent Studio conversations page. This Workato UI screen displayed empty values in the "Conversation with" field for some conversation records. This issue is now resolved, and the platform correctly displays information for all new conversations.

We are actively evaluating options to address existing conversation records with missing data. If you continue to experience any issues with new Agent Studio conversations, please contact Workato Support at support.workato.com.

Nov 6, 02:30 PST
Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025
Resolved - After further monitoring, this issue is now considered resolved. The temporary instability affecting the integration between Workato MCP and Cursor has been fixed. In some cases, reconnecting the MCP server may be required. If you continue to experience any issues, please contact Workato Support at support.workato.com.
Oct 31, 06:05 PDT
Identified - Some customers may currently experience issues connecting to Workato MCP servers. We have identified the underlying cause of the incident and we are working to take remediating steps. We will provide more updates shortly.
Oct 31, 03:55 PDT
Oct 30, 2025

No incidents reported.

Oct 29, 2025

No incidents reported.

Oct 28, 2025
Resolved - On October 28, 2025, between approximately 10:00 AM and 10:10 AM UTC, the "RecipeOps by Workato" connector experienced degraded performance when processing "Search job history" action requests. During this period, customers may have encountered job failures with "Got status 504" error message. The issue has been resolved, and the platform has returned to normal operation. Any jobs that failed during this incident may be repeated if required. Please contact Workato Support at https://support.workato.com or your assigned CSM if you have any questions or require assistance regarding this incident.
Oct 28, 03:00 PDT
Oct 27, 2025
Resolved - After further monitoring, we can confirm that the issue affecting the Recipe Ops connector's Search Jobs action has been resolved. The action is now functioning normally. Please contact Workato Support at support.workato.com if you continue to experience issues or have any questions regarding this event.
Oct 27, 20:13 PDT
Monitoring - We have taken remediation steps, and the issue appears to be resolved. We are continuing to monitor to ensure stability.
Oct 27, 19:58 PDT
Update - We are continuing to work on the fix for this issue.
Oct 27, 19:37 PDT
Identified - We have identified the underlying cause of the issue and are working to take remediating steps. We will provide more updates shortly.
Oct 27, 18:56 PDT
Investigating - We are currently investigating an issue affecting the Recipe Ops connector's Search Jobs action. Customers may experience the action failing with the error message "Got status 504". We will provide additional information as soon as it is available.
Oct 27, 18:01 PDT
Resolved - On October 27, 2025, between approximately 10:00 AM and 10:15 AM UTC, the "RecipeOps by Workato" connector experienced degraded performance when processing "Search job history" action requests. During this period, customers may have encountered job failures with "Got status 504" error message. The issue has been resolved, and the platform has returned to normal operation. Any jobs that failed during this incident may be repeated if required. Please contact Workato Support at https://support.workato.com or your assigned CSM if you have any questions or require assistance regarding this incident.
Oct 27, 04:00 PDT
Oct 26, 2025
Resolved - On October 26, 2025, between approximately 10:00 AM and 10:15 AM UTC, the "RecipeOps by Workato" connector experienced degraded performance when processing "Search job history" action requests. During this period, customers may have encountered job failures with "Got status 504" error message. The issue has been resolved, and the platform has returned to normal operation. Any jobs that failed during this incident may be repeated if required. Please contact Workato Support at https://support.workato.com or your assigned CSM if you have any questions or require assistance regarding this incident.
Oct 26, 04:00 PDT
Oct 25, 2025
Resolved - On October 25, 2025, between approximately 10:00 AM and 11:43 AM UTC, the "RecipeOps by Workato" connector experienced degraded performance when processing "Search job history" action requests. During this period, customers may have encountered job failures with timeout errors. The issue has been resolved, and the platform has returned to normal operation. Any jobs that failed during this incident may be repeated if required. Please contact Workato Support at https://support.workato.com or your assigned CSM if you have any questions or require assistance regarding this incident.
Oct 25, 03:00 PDT
Resolved - After further monitoring, we can confirm this incident is fully resolved. All services are operating normally. In addition to Web UI errors, customers may have observed list collaborators and list activity logs endpoints in both Developer API and Embedded API failing with 500 errors, and may now retry these requests. If you continue to experience any issues, please contact Workato Support at support.workato.com.
Oct 25, 00:47 PDT
Monitoring - We have resolved the issue affecting the Web UI. Customers should now be able to access assets normally. We are monitoring the system to ensure continued stability.
Oct 25, 00:32 PDT
Investigating - We are investigating an issue affecting the Web UI that is causing customers to receive internal server errors when accessing assets. We will continue to share additional information as soon as it is available.
Oct 25, 00:12 PDT